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Apple launches service program for iPhone 12 and 12 Pro earpiece situation

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Apple introduced a new service program to restore damaged earpieces on choose iPhone 12 fashions.

According to the assist web page doc, the iPhone-maker “determined that a very small percentage of iPhone 12 and 12 Pro devices may experience sound issues due to a component that might fail on the receiver module.” The situation doesn’t impression the iPhone 12 mini or 12 Pro Max.

Apple notes that affected fashions have been manufactured between October 2020 and April 2021.

“If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service,” the doc reads.

Although all iPhone 12 fashions are nonetheless below their one-year guarantee, this service program covers gadgets for 2 years after buy, giving iPhone 12 house owners an additional 12 months to get a free restore if their earpiece fails.

As The Verge factors out, Apple’s use of the phrase “small percentage” doesn’t actually give us a clue as to what number of gadgets are impacted. The firm used comparable phrasing when discussing points with its MacBook butterfly keyboards, which appeared to impression nearly each MacBook.

It’s value noting that Apple’s iPhone 12 and 12 Pro earpiece service program requires an examination of telephones previous to service to verify they’re eligible for this system. Additionally, Apple’s web site warns that in case your gadget has any injury that might impair its capacity to repair the receiver, resembling a damaged display, that may should be mounted first earlier than Apple does the restore.

You can study extra in regards to the earpiece service program right here.

Source: Apple Via: The Verge

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