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Microsoft Surface Laptop 4 Review: Working out the kinks

On the floor, there’s not a lot totally different about Microsoft’s new Surface Laptop 4. Aside from a brand new color possibility and up to date processors, the Surface Laptop 4 is principally an identical to final yr’s Surface Laptop 3.

If you just like the design of Microsoft’s Surface laptops, that is positively a great factor. And it’s arduous to not like — Microsoft’s laptops have sported a wonderful, premium design for some time. Moreover, the good typing expertise returns, speedy ‘Windows Hello’ is again and, naturally, that wonderful 3:2 side ratio show hasn’t gone wherever.

Once once more, prospects can decide between 13.5-inch and 15-inch fashions and Intel or AMD variants (though AMD is simply an possibility with the bigger 15-inch). Like the Surface Laptop 3, I acquired the chance to take the 15-inch AMD variant for a test-drive. However, in contrast to the Laptop 4’s predecessor, it was a usually optimistic expertise.

As a fast recap, 2019’s 15-inch Surface Laptop 3 was the primary Surface machine to sport an AMD processor. The overview unit I examined had a number of vital points, together with frequent blue screens of dying (BSoD) and usually poor efficiency. After making an attempt a couple of totally different overview models, many of the points went away — sadly, it wasn’t clear what the foundation trigger was.

Thankfully, the Surface Laptop 4 wasn’t a repeat of these blunders. From the primary boot via to the top of the testing interval, it was remarkably steady and carried out nicely. Ultimately, that’s a win, however the extra I used the Laptop 4, the extra I felt it was the pc Microsoft ought to have launched in 2019.


  • Display: 15-inch PixelSen show, 2496 x 1504 pixel decision, 201ppi, 3:2 side ratio, touch- and Surface Pen-enabled
  • Processor: AMD Ryzen 7 4980U Surface Edition (eight cores)
  • Memory: 16GB
  • Storage: 512GB SSD
  • Dimensions: 339.5 x 244 x 14.7mm
  • Weight: 1,542g (3.40lbs)
  • Camera: 720p HD f/2.0 digital camera with Windows Hell face authentication and twin fair-field studio mics
  • Operating System: Windows 10
  • Battery: Up to 17.5 hours for “typical device usage”
  • Connectivity: Wi-Fi 6 and Bluetooth 5
  • Sensors: Ambient mild sensor
  • Ports: 1x USB-C, 1x USB-A, 3.5mm headphone jack and 1x Surface Connect
  • Graphics: AMD Radeon Graphics

Note: these specs are particularly for the 15-inch Surface Laptop 4 used on this overview. You can view a full spec checklist for each Intel and AMD 15- and 13.5-inch Surface Laptop 4 fashions right here.

Oldie however a goodie

Since I examined the 15-inch AMD variant of the Surface Laptop 4, that would be the main focus of the overview. There are some similarities between the 15-inch and 13.5-inch Laptop 4. However, because the smaller mannequin sports activities totally different processors (Ryzen 5 and eleventh Gen Intel i5, in addition to the identical i7 because the 15-inch), I can’t make any direct efficiency comparisons.

First up, let’s tackle the elephant within the room: the Surface Laptop’s Ryzen 7 CPU. Like with the Laptop 3, Microsoft and AMD partnered to place collectively a customized Ryzen CPU for the Surface Laptop 4 referred to as the Ryzen 7 4980U Surface Edition (SE). On the upside, because of this the processor boasts some optimizations that enhance efficiency and battery life. On the opposite hand, it makes it irritating to check because the chip is simply out there within the Surface Laptop 4. That mentioned, it does appear to be the 4980U SE may very well be a suped-up Ryzen 7 4800U, however there’s doubtless extra happening right here than simply barely larger clock speeds.

Another frustration with the 4980U SE is that it’s a 4000-series AMD chip and doesn’t use the corporate’s newer 5000-series cellular chips as the bottom. Although to be honest, the 5000-series are nonetheless fairly new and, because of the continuing chip scarcity, arduous to get proper now. Unfortunately, I additionally don’t have any laptops with 5000-series chips to make use of for a efficiency comparability to see how a lot Microsoft’s optimizations assist shut the hole between comparable 4000- and 5000-series chips.

Team Red is value your consideration this time

All that mentioned, the AMD Surface Laptop 4 truly carried out fairly nicely, albeit with some fiddling.

I usually run laptop computer benchmarks on default settings and on battery energy, partly as a result of most individuals doubtless don’t mess around with any of the efficiency settings on their computer systems. That manner, my benchmark outcomes and expertise with efficiency ought to usually mirror what the typical consumer will get.

As for the battery choice, I choose to check on battery energy for 2 causes. First, as a take a look at of battery life below load — benchmarks are supposed to simulate heavy workloads persistently to offer customers an concept of what efficiency they’ll count on from a tool. Plus, the consistency helps in evaluating totally different {hardware} configurations. The different purpose is as a result of producers typically implement some type of efficiency restrict whereas utilizing battery energy to assist enhance battery life. Since it’s a laptop computer, and usually used whereas unplugged, it’s essential to take the efficiency influence of any battery-saving efficiency tweaks into consideration. In most laptops I take a look at, the efficiency distinction is small, if it exists in any respect. However, the Surface Laptop 4 noticed large advantages when plugged in.

“One important note was that in both the Geekbench 5 and Cinebench R23 benchmarks I ran, the 4980U scored terribly in single-core performance.”

Further, earlier than we dig into the benchmarks, it’s value noting that Microsoft’s Intel Surface Laptop 4 fashions use both the eleventh Gen Intel Core i5-1135G7 or i7-1185G7. I didn’t have any Surface Laptops with these chips to check towards, and different Intel laptops out there to me embody the i7-1180G7 and i7-1165G7. For essentially the most half, variations between the three come down to spice up velocity and energy consumption — you’ll be able to view a full comparability chart right here. I think efficiency can be related between the three, however can’t say for sure with out testing them. All that mentioned, take the comparability numbers with a grain of salt and preserve a watch out for a extra in-depth comparability between the AMD 4980U and Intel i7-1185G7 sooner or later.

My first spherical of benchmarks with the AMD Laptop 4 have been a combined bag, with it falling behind numerous eleventh Gen Intel chips in some exams and handily beating them in others. One essential be aware was that in each the Geekbench 5 and Cinebench R23 benchmarks I ran, the 4980U scored terribly in single-core efficiency.

However, it appeared these low scores largely got here from restrictive energy and efficiency settings on the Laptop 4. Clicking the battery icon on the bottom-right facet of the taskbar and rising the slider from the default ‘Recommended’ to ‘Best performance’ noticed single-core efficiency bounce from 549 to 929 and multi-core leap from 4124 to 5879 (larger scores are higher). Further, plugging within the Laptop 4 and setting the plugged-in efficiency tuning to ‘Best’ additionally noticed vital leaps over the identical setting on battery, with single- and multi-core scores going to 1152 and 6950 accordingly.

Since these leaps have been fairly vital, I re-ran the benchmarks with the Surface Laptop 4 plugged in to point out the theoretical greatest efficiency one may get out of the Laptop 4. I additionally plugged within the ThinkPad X1 Nano with its Intel i7-1180G7 to see what distinction that made to its efficiency for comparability. The efficiency change was negligible in some exams, and truly worse than when working on battery in different exams.

Unfortunately, the Radeon graphics included with the AMD 4980U SE didn’t profit a lot when the laptop computer was plugged in, and had an all-around poor exhibiting in GPU benchmarks. If you’re a gamer, you’ll most likely need to skip the Surface Laptop 4.

Real-world efficiency was additionally nice

While benchmarks are essential, they’re typically not the be-all and end-all of efficiency comparisons, and don’t inform the complete story.

In typical use, the Surface Laptop 4 dealt with virtually all the pieces I threw at it fairly nicely. Multi-window searching periods with 10+ tabs open didn’t sluggish it down, Photoshop carried out nicely and battery life remained first rate. Unfortunately, all the pieces is determined by the place you select to park the efficiency slider.

Those desirous to get the very best efficiency out of the Surface Laptop 4 ought to crank the efficiency slider all the way in which to ‘Best’ and depart it there. However, doing so will influence battery life considerably.

“Suffice it to say that the Surface Laptop 4 with the 4980U is a flexible machine that can offer up both long battery life and impressive performance, although not at the same time.”

At the identical time, conserving the slider on ‘Recommended’ boosts battery life significantly, however I discovered efficiency suffered fairly a bit. On the beneficial, default setting, the Surface Laptop 4 struggled with Photoshop, and solely a handful of tabs open, I encountered appreciable lag whereas penning this overview in a Google Doc. Even bumping the efficiency slider up one mark to ‘Better Performance’ made utilizing the Laptop 4 considerably smoother, however hit the battery life.

Speaking of battery life, adjusting the efficiency sliders do have a noticeable influence on longevity. In typical use, I discovered the center Better Performance tier supplied a steadiness between efficiency and longevity, however should you’re going to be away out of your charger for a very long time, you’ll need to run the Surface Laptop 4 on Recommended at most, and even drop to the battery saving mode.

To get extra constant numbers, I ran the GFXBench ‘Manhattan’ battery take a look at, which cycles a rendered online game scene 30 instances and measures battery discharge over the course of the take a look at. On Recommended, the laptop computer dropped from 100 to 93 p.c over the course of the take a look at and GFXBench estimated a battery lifetime of 184 minutes. On Better Performance, the laptop computer dropped from 100 to 89 p.c with an estimate lifetime of 140.7 minutes, whereas Best Performance dropped from 100 to 84 p.c with an estimated lifetime of 133.8 minutes.

While these estimates aren’t an correct portrayal of the Surface Laptop 4’s battery life below typical hundreds — on Recommended, I typically acquired seven hours out of a single cost — it does illustrate how far more energy the Best Performance mode makes use of in a standardized take a look at in comparison with the Recommended setting.

Suffice it to say that the Surface Laptop 4 with the 4980U is a versatile machine that may provide up each lengthy battery life and spectacular efficiency, though not on the similar time. It’s value conserving that in thoughts should you think about shopping for this laptop computer.

Tried and true externals

Some might discover Microsoft’s {hardware} designs boring since they haven’t considerably modified shortly. At the identical time, many individuals welcome the consistency, particularly within the enterprise world the place adjustments to machine dimensions or port layouts can influence compatibility with docking stations and different peripherals.

Thankfully, the Surface Laptop design is sort of good, even when I’d wish to see Microsoft freshen it up. The Surface Laptop 4 boasts the identical chamfered, wedge design as earlier than. Moreover, the laptop computer is on the market in the identical aluminum and Alcantara choices. Microsoft’s ‘Matte Black’ color seems simply nearly as good on the Laptop 4, though it’s nonetheless a mud and fingerprint magnet.

The steel design makes for an extremely premium really feel. Plus, the Surface Laptop 4 may be very sturdy with no noticeable flex within the keyboard deck and just about no flex on the display.

My solely actual gripe is that it’s heavier than some equally sized laptops, akin to LG’s 17-inch Gram (2021) that weighs virtually a pound much less. I’ll fortunately take the load for a extra sturdy design, however I’d like to see Microsoft scale back the load in future iterations of the Surface Laptop.

Beyond that, the Laptop 4 provides up Microsoft’s wonderful and well-regarded keyboard as soon as once more (writing the Laptop 4 overview on this was an absolute pleasure). Likewise, the trackpad is sweet, albeit nonetheless a bit small for my liking — given how massive the 15-inch Surface Laptop 4 is, it’s disappointing that Microsoft hasn’t elevated the touchpad’s dimension.

The Surface Laptop 4 sports activities the identical digital camera and microphone array, which works nice for Windows Hello facial recognition sign-in and for video calls. However, I’d wish to see Microsoft embody a greater digital camera in a future iteration of the Surface Laptop.

Another similarity is the mediocre port choice. Like the Surface Laptop 3, the Laptop 4 provides a single USB-A port, USB-C port, headphone jack and Microsoft’s Surface Connect port for charging. I don’t thoughts the Surface Connect port — it’s an incredible charging possibility, and I recognize the magnetic connector that pops out and in simply. Plus, the Laptop 4 helps charging over the USB-C port too, which suggests customers have choices as a substitute of counting on Microsoft’s proprietary possibility.

That mentioned, limiting the Laptop 4 to simply two USB ports is irritating, particularly when equally sized and even smaller laptops characteristic extra ports. The Surface Laptop 4, and particularly the bigger 15-inch mannequin, has loads of house for extra ports.

3:2 without end

Finally, the Surface Laptop 4 sports activities the identical 3:2 PixelSense show as final yr. Like many of the Surface Laptop 4, there’s nothing to complain about — the display is okay. However, there’s not a lot enchancment to rejoice both.

The 3:2 side ratio stays certainly one of my most well-liked choices for laptop computer screens, as the additional peak is welcome, particularly when engaged on paperwork. When it involves watching movies, you get some letterboxing above and beneath the content material, however I’ll fortunately take that trade-off since I primarily work from laptops.

“To be frank, the Surface Laptop 4 isn’t a value option, and if that’s what you’re in the market for, then Microsoft’s latest offering likely isn’t for you.”

Out of the field, the Surface Laptop 4 show makes use of Microsoft’s ‘Enhanced’ color profile. I wasn’t a fan of it — I discovered it oversaturated colors and in the end had a really odd look to it. Thankfully, there’s additionally an ‘sRGB’ possibility in settings that appeared significantly better to my eyes.

The 15-inch Laptop 4 sports activities a 2496 x 1664 pixel decision, and textual content, video and pictures look sharp and nice. That mentioned, I’d like to see Microsoft provide the next decision possibility sooner or later — I just like the PixelSense show, however some individuals would possibly choose a extra pixel-dense possibility.

High-end Windows laptop computer with a premium value

Ultimately, Microsoft’s Surface Laptop 4 maintains its place because the premium, high-end possibility for Windows customers. There are loads of different laptops from different producers that cowl a full vary of value factors, efficiency tiers and worth classes. It’s not arduous to select laptops with related specs to the Surface Laptop 4 line that price much less.

To be frank, the Surface Laptop 4 isn’t a price possibility, and if that’s what you’re available in the market for, then Microsoft’s newest providing doubtless isn’t for you. The 13.5-inch Surface Laptop 4 begins at $1,299.99 for the Ryzen 5 variant with 8GB of RAM and a 256GB of storage. The value jumps as much as $1,699.99 for the Intel i5 variant with 8GB of RAM and 512GB of storage. To get a 13.5-inch mannequin with 16GB of RAM, you’re $1,949.99.

As for the 15-inch mannequin, it begins at $1,749.99 for the Ryzen 7 4980U with 8GB of RAM and 256GB storage. It jumps to $2,349.99 for the Intel i7 with 16GB of RAM and 512GB of storage.

For perspective, some Google looking pulled up a 15-inch Dell Inspiron 2-in-1 laptop computer retailing for $1,499.99 in Canada with an eleventh Gen Intel Core i7-1165G7, 16GB of RAM and 512GB of storage. Granted, it’s not a very one-to-one comparability, and the 1165G7 is barely totally different than the 1185G7 within the Surface Laptop 4 (the principle distinction being a barely larger clock velocity), however for almost all of individuals the Inspiron ought to provide the same computing expertise for lots much less cash (and sure a much less premium laptop computer construct, though I haven’t examined that mannequin myself).

Great for some, too costly for others

So, the place does that depart the Surface Laptop 4? It’s an incredible laptop computer and a strong possibility for anybody wanting a high-end, premium expertise. If nice construct high quality is essential to you, you’ll love the Surface Laptop 4. Value hunters in search of to get essentially the most efficiency for his or her greenback could also be higher off in search of a less expensive possibility from one other producer.

The solely different consideration is whether or not you need the Intel or AMD variant. While I can’t communicate to any of the Intel variants or the efficiency of the 13.5-inch Surface Laptop’s Ryzen 5 CPU, I can say that the Ryzen 7 4980U performs nicely as soon as you’re taking the time to tune efficiency.

You can buy the Surface Laptop 4 on Microsoft’s web site.

The Surface Laptop 4 is a superb laptop computer and a strong possibility for anybody wanting a high-end, premium expertise.

What do you think?

Written by Gideon


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